Which statement about forwarding an e-mail message is correct?

Which statement about forwarding an e-mail message is correct?

• A. When forwarding an e-mail message, key your comments at the bottom.
• B. When forwarding an e-mail message, you should delete the original message from the thread.
• C. When forwarding an e-mail message, place your comments at the top of the forwarded text.
• D. When forwarding an e-mail message, forget to check the recipient.

Answer: (C)

When you forward an email, the main goal is to share the original message while giving clear context for the recipient. Placing your comments at the top of the forwarded text achieves this best because it immediately communicates why you’re sharing it and what you want the reader to do or consider. Seeing your notes first sets the purpose right away, so the reader can act on or respond to your guidance without having to scroll through the original message to find your thoughts. It also helps maintain a clean flow if the email is forwarded again, since your instructions stay near the beginning. Placing comments at the bottom can hide your guidance or make it feel like part of the original message, which can confuse the reader. Deleting the original content defeats the purpose of forwarding, as the recipient loses important context. And skipping a recipient check risks sending information to the wrong person, which can create privacy or miscommunication issues.

When you forward an email, the main goal is to share the original message while giving clear context for the recipient. Placing your comments at the top of the forwarded text achieves this best because it immediately communicates why you’re sharing it and what you want the reader to do or consider. Seeing your notes first sets the purpose right away, so the reader can act on or respond to your guidance without having to scroll through the original message to find your thoughts. It also helps maintain a clean flow if the email is forwarded again, since your instructions stay near the beginning.

Placing comments at the bottom can hide your guidance or make it feel like part of the original message, which can confuse the reader. Deleting the original content defeats the purpose of forwarding, as the recipient loses important context. And skipping a recipient check risks sending information to the wrong person, which can create privacy or miscommunication issues.